Contactless Curbside Park and Pick Up

Hampton Community Library is pleased to begin offering limited contactless curbside park and pick up of physical library books and materials.  

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Hours

This service will be available during business hours:
Monday -  9:30 AM - 2:00 PM
Tuesday -  9:30 AM - 7:30 PM
Wednesday -  9:30 AM - 7:30 PM
Thursday -  9:30 AM - 7:30 PM
Friday -  9:30 AM - 2:00 PM
Saturday -  9:30 AM - 2:00 PM
Sunday -  Closed

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Important Service Notes

This service is limited to items currently on the shelf at Hampton Community Library.
Wait times for holds placed are longer than usual.
Items may be returned in the Book Drop at Hampton Community Library.
Due dates will be automatically extended unless there is a hold on it.

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Curbside Park and Pick Up Step-by-Step

1.  Search for items

   • Use our website to search for items currently available at Hampton Community Library.  We are unable to do interlibrary loan at this time.

   • Call the library to place items on hold.

2.  Wait for notification, then call us when you plan to pick up.

   • You will receive email or phone notification when your hold is available for pickup. Wait times for holds placed are currently longer than usual.

   • After you receive notification, call Hampton Community Library and have your library card barcode available. For faster service onsite, call ahead with an estimated time of arrival so staff can have your items ready.

   • Staff will check out your items, put them in a plastic bag, and place the bag on a table in the Community Center Vestibule.

3.  After calling, park your car and then come pick up your items at Hampton Community Library.  Library staff will NOT bring items out to your car.

   • Bags with your items will be on a table in the Community Center Vestibule.

   • Find your bag labeled with your last name and hold ticket number (this is the last four digits on your library card).

   • Grab your bag and enjoy!

FREQUENTLY ASKED QUESTIONS
 

How will I know my hold items are ready for pickup?

You will receive an email or phone notification, based on the preference selected in your account.  To support social distancing efforts, Hampton Community Library is operating with very limited staff.  Wait times for holds placed are currently longer than usual.  Thanks for your patience.

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How do I return materials?

You may return materials through the Book Drop at Hampton Community Library.

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Do I need a library card?

Yes, patrons must hold a library card registered with Hampton Community Library to use curbside pickup.  If you do not have a regular library card, we can create one for you.  Call the library and our staff will place your new library card in the bag with your materials. You may also register for a library card online here.  Registering online will allow you to create an electronic library card that can be used to check out books both online and in person.

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What materials are available for pickup?

All physical materials currently on the shelf at Hampton Community Library are available, including books, DVDs, etc. We are unable to do interlibrary loan at this time.

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What if I have fines or I am over the checkout limit?

Library staff can override fine restrictions and checkout limits during the pandemic response.  If you would like to pay your fines, our online payment system is still available.  Click here to login to your account to pay your fines online.

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Can I place a hold via telephone?

Yes.  You may call Hampton Community Library at (412) 684-1098.  Please be aware that staffing is limited at this time, so if we are unable to answer your call, please try again in a little while.

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What are you doing to protect the safety of patrons and library staff?

The contactless curbside park and pickup model we are using provides maximum social distancing for the safety of our patrons and our staff.  Staff is adhering to the Township of Hampton, Allegheny County, and CDC workplace safety policies and guidelines.

 

Items returned may take longer to be checked in and off of your card since we will have to quarantine them, for the safety of the staff, before we can check them in.

Patrons and staff should respect the need for social distancing.  This may feel uncomfortable, but it is necessary to provide a safe, contactless park and pickup service. If you notice patrons at the table, please remain at a safe distance until the previous patron has departed.

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Why are you using plastic bags for pickup items?

Plastic bags are a temporary measure to protect patron privacy, protect physical materials, and limit unnecessary contact. Bags help separate materials to avoid the need for patrons to sort through items on the pickup table.

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